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Returning Users - Effective February 8, 2010, all online registration accounts will be required to meet these standards:

Your User ID and Password must be a minimum of 8 characters long and include at least two numbers.
  (Alphanumeric characters only; no special symbols.)

Your User ID and Password cannot be identical.

If your User ID and Password do not meet these requirements on February 7, 2010, we will assign you a User ID and Password that do meet these requirements. You will be able to retrieve your assigned User ID and Password via email
Call 1-800-830-2228 for more information